2025 Most Satisfied Customers Award | Home Loans

2025 Most Satisfied Customers Home Loans Award

Canstar’s Customer Satisfaction Awards are based on the level of contentment customers feel toward a particular provider. In this case, how satisfied they are with their home loan provider. For this award, the home loan users are the survey respondents. This award, which is based on customer experiences, complements our Star Ratings and Awards, which are calculated by Canstar’s expert researchers.

Released August, 2025

2025 Most Satisfied Customers Home Loans

Award Winner

Numbers crunched by Canstar Researchers

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8
Lenders assessed
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1518
Home Loan Customers Surveyed
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1
Award Winner

The BNZ Rated NZ's Best Bank for Home Loans

The BNZ is rated the No.1 bank for home loan satisfaction by Kiwi home owners.

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Most Satisfied Customer Home Loans Award

About Star Ratings

Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.