BNZ Wins Canstar’s Most Satisfied Customers | Rewards Credit Cards Award 2023

Congratulations to BNZ, the winner of Canstar’s award for Most Satisfied Customers | Rewards Credit Cards.

How do you like your credit card rewards? Across credit cards, the rewards on offer break down into two categories:

• Cashback – cold hard cash, credited to your credit card account
• Rewards – for example Flybuys or Airpoints™, which you can put towards flights and other goodies

While free money is always is nice, Canstar’s latest research into rewards credit cards reveals more Kiwis prefer rewards (41%) to cashback (29%). And, regardless of the freebie on offer, the majority of rewards credit cards users know how to boost their returns. Well over half of those in our research (56%) use their cards for all their day-to-day purchases, to maximise their reward earnings.

It’s also clear from our research that the BNZ’s credit card customers rate their rewards card provider the best in the market.

To complement the Canstar research team’s annual deep dive into the best rewards cards on the market – which crunches the numbers on pricing and features – we also ask thousands of everyday Kiwis to rate their credit card providers.

For this year’s award, we talked to 1135 rewards cards users and asked about their satisfaction levels with their card providers across the following categories:

Of the six rewards credit card providers in our survey – Amex, ANZ, ASB, BNZ, Kiwibank and Westpac – BNZ was the clear favourite of Kiwi credit card customers, earning strong ratings across every one of the judged categories.

BNZ’s Most Satisfied Customers | Rewards Credit Cards win comes on the back of its rewards cards earning a Canstar 5-Star Rating for Outstanding Value in the $24k & $60k Annual Spend brackets in our Credit Card Award and Star Ratings earlier in the year.

→ For our 2023 Credit Card Award and Star Ratings click here

BNZ Rewards: What’s on Offer?

BNZ Rewards offers a wide range of redemption choices, including travel and accommodation options, gift cards, cash backs and Flybuys.

You can redeem the BNZ Points you earn on your BNZ rewards credit card to:

Book Travel

• Choose and book flights from over 800 airlines worldwide through the BNZ website
• Use BNZ Points or combine them with cash to book your flights

Redeem for Cash

• Redeem your BNZ Points for cash paid onto your credit card at any time, or set up an automatic monthly redemption

Transfer to Partners

• Transfer your BNZ Points to other loyalty programs. Choose from a wide range of airline and hotel partners, including Accor, IHG and Wyndam hotel reward programs and airline rewards from Qantas, Qatar, United, Emirates, Etihad, British Airways and Cathay Pacific

Transfer to Flybuys

• Use your BNZ Points by transferring them to Flybuys, to access a wide range of rewards, deals and bonus offers. 40 BNZ Points = 1 Flybuys

Purchase eGift Cards

• Use BNZ Points to purchase an eGift card from a wide range of retailers. Treat yourself, or someone else, with a digital gift card that’s emailed instantly

BNZ’s Credit Cards: What’s on Offer?

Whether you’re after a card with rewards, or one with low fees, BNZ’s range of award-winning credit cards has a card to match your spending profile:

BNZ Lite Visa

Features:

• Up to 55 days interest free

Fees and charges:

• $30 annual fee
• Additional card: $3 p.a.
• Purchase interest rate: 12.90% p.a.
• Cash advance interest rate: 22.95% p.a.

Compare Low Rate Credit Cards

BNZ Advantage Visa Classic

Features:

• Choose your rewards: Cash Rewards or Flybuys
• $40 spend = 1 Flybuys
• $1 spend = 1 BNZ Point ($150 spend = BNZ Points equivalent to $1 cash back)
• Up to 55 days interest free

Fees and charges:

• $40 annual fee
• Additional card: $12 p.a.
• Purchase interest rate: 20.95% p.a.
• Cash advance interest rate: 22.95% p.a.

Compare Rewards Credit Cards

BNZ Advantage Visa Platinum

Features:

• Choose your rewards: Cash Rewards or Flybuys
• $20 spend = 1 Flybuys
• $1 spend = 1.67 BNZ Points ($90 spend = BNZ Points equivalent to $1 cash back)
• Up to 90 days free travel insurance (Exclusions, T&Cs apply)
• Domestic rental vehicle excess insurance (Exclusions, T&Cs apply)
• Concierge service
• Minimum credit limit $8000
• Up to 55 days interest free

Fees and charges:

• $90 annual fee
• Additional card: $20 p.a.
• Purchase interest rate: 18.95% p.a.
• Cash advance interest rate: 18.95% p.a.

Check out our 2023 Most Satisfied Customers | Rewards Credit Cards Award here!

Compare credit cards with Canstar

If you’re looking for a new credit card, then let Canstar be your guide. Perhaps you want one with a low interest rate, or low fees, or want to swap your rewards card from points to cash. Our free credit card comparison tool compares all the major cards in the market and awards the best our prestigious Star Ratings. For more information on credit cards and to compare further, just click on the big button below.

Compare credit cards with Canstar here!

About the author of this page

This report was written by Canstar’s Editor, Bruce Pitchers. Bruce has three decades’ experience as a journalist and has worked for major media companies in the UK and Australasia, including ACP, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. Prior to Canstar, he worked as a freelancer, including for The Australian Financial Review, the NZ Financial Markets Authority, and for real estate companies on both sides of the Tasman.