Petcover Pet Insurance
Petcover is the winner of Canstar’s Most Satisfied Customers Pet Insurance Award 2025.
Petcover’s award win comes on the back of a great set of ratings from its pet insurance customers. Across our six award categories, it earns four top 5-Star ratings and two great 4-Star ratings, for Value for Money and Cost.
Not only is Petcover the only brand to earn a 5-Star rating for Overall Satisfaction, its four 5-Star ratings are more than the total earned by the other pet insurance companies in our research combined.
What pet insurance policies does Petcover offer?
Petcover offers three categories of cover for both cats and dogs, within each plan there are three cover levels.
Safety-net Plan
Economy: Provides up to $7000 of annual cover which includes vet consultations. Other cover includes alternative treatment, third-party liability, death from illness or injury, boarding fees, and loss due to theft or straying.
Catastrophe 1: Up to $5000 annual cover for treatments and up to $400 p.a. for vet consultations. Includes cover for skin treatments, cancer, brachycephalic airway obstruction and more.
Catastrophe 2: Provides the same benefits as Catastrophe 1, but with a higher annual treatments limits, up to $10,000.
Mid-range Plan
Core: $5000 annual limit for veterinary bills and $400 for vet consultations. Provides cover for most illness and accident related issues, including cancer treatment, hip dysplasia, etc.
Vital: Includes cover for everything in the Core Plan, but with a higher annual treatments limits, up to $10,000.
Key: Includes cover for everything in the Core and Vital Plans, but with a higher annual limit, up to $10,000.
Superior Plan
Entry: Up to $10,000 annual cover, alternative and complementary treatment, death from illness and injury (age limits apply).
Mid-point: Includes the same cover as the entry plan, but with a higher annual limit of $15,000.
Superior: Includes the same cover as the entry plan, but with a higher annual limit of $20,000.
Petcover also offers a range of horse and pony, plus exotic pets insurance.
What’s covered by Petcover’s Equine Insurance?
Choose from a variety of plans, cover levels and optional extras for horses aged 30 days to 29 years old. Options include:
- Up to $10,000 per year for eligible veterinary fees
- Up to 100% permanent loss of use cover
- Personal accident cover, up to $40,000
What add-ons and discounts does Petcover offer?
With each Petcover dog and cat insurance policy, there is the option to purchase add-ons. Some of these include:
- Third-party liability (on certain plans that don’t provide automatic cover)
- Cover for routine vaccinations, dental cleanings, etc
Equine cover has optional add-ons for things such as saddles and horse floats.
About Petcover
Petcover is an independently owned and operated pet insurance company that has been insuring pets for over 15 years. In New Zealand, Petcover was formerly under the Petplan brand, before coming under the Petcover umbrella.
To check out how Petcover compares against other insurers in Canstar’s latest customer satisfaction ratings, click on the button below.