Electric Kiwi is an independent power and broadband company. It services are available throughout New Zealand as long as you have a smart meter.
In 2023, Electric Kiwi moved all their plans to time-of-use pricing, enabling their customers to take advantage of lower electricity rates during off-peak hours. Shifting energy usage to non-peak times often aligns with periods of higher renewable energy generation.
Electric Kiwi lets you nominate an hour of free power each day during off-peak times (9am to 5pm and 9pm to 7am). You can change your hour-of-power as often as you like. There are no contracts, sign-up fees, break fees or notice periods.
Electric Kiwi: Bundled Utilities Award Winner
Rated No.1 for satisfaction by New Zealand consumers, Electric Kiwi is the winner of Canstar's latest Most Satisfied Customers Bundled Utilities Award.
Electric Kiwi's award-winning service team is available seven days to help with any queries via live chat, and average chat wait times are under a minute. Customer can also get fast service via social media or email or by requesting a call-back.
As Electric Kiwi offers flexible billing, you can choose to pay weekly, fortnightly or monthly on the day or date that suits you.
It also offers solar buyback on its MoveMaster plan.
What’s on offer from Electric Kiwi?
Electric Kiwi offers three power plans, each includes one free Hour of Power each day and no contract, so you're free to change providers whenever you want.
Customers can also add one of Electric Kiwi's three broadband plans.
Everyday
- One flat rate for power
MoveMaster
- Three different rates for power (peak, off-peak shoulder, off-peak night)
- Half-price power overnight (11pm-7am)
- Solar buyback rate: 23c/kWh peak & 11.5c/kWh off-peak
Sunday Saver
- Prepaid balance of $250, topped up when balance reaches $0
- Two different rates for power (peak and off-peak) – move your power usage off-peak for the biggest savings
- Free power all day Sundays for first 12 months of contract
- Note: Sunday Saver only available with broadband or mobile bundles
Electric Kiwi Broadband Bundle
Bundle one of three unlimited data fibre plans with your power:
- Sweet Lite $65/m: 100/20Mbps
- Sweet Fibre $89/m: 500/100Mbps
- Sweet As Fibre $99/m: 900/500Mbps
Modem $185, or rent to own $6/m.
Electric Kiwi Mobile
Kiwi Mobile has two phone plans that deliver unlimited data, capped at download speeds of of 1.2Mbps once you hit one of five data caps: Choice Lite and Choice. It also has one plan that offers endless data, calls and texts that has no speed cap: Choice As.
The Choice Lite and Choice plans are unique because once you hit your data cap, if you don't want your data speed slowed to 1.2Mbps, you can opt to move up to the next data tier. You can do this manually through the Kiwi Mobile app, or do it automatically. If you opt to increase your data limit, the daily cost of your plan rises accordingly for those days of additional data.
However, whatever data/price tier you end up on by the end of the month, when the next billing cycle comes around (there are 12 per calendar year), your plan automatically resets back down to your original plan.
Choice Lite Plan
- 1GB $0.59/day ($17.95/m)
- 1.5GB $0.89/day ($27.07/m)
- 2GB $1.19/day ($36.20/m)
- 3GB $1.49/day ($45.32/m)
- 4GB $1.79/day ($54.45/m)
Choice Plan
Kiwi Mobile's Choice plan allows you to link up to four users. If there are two linked plans, both receive a discount of 15c per day, and if you link three or four plans that saving increases to 30c per day:
- 5GB $1.30/day ($39.54/m)
- 10GB $1.60/day ($48.67/m)
- 20GB $1.90/day ($57.79/m)
- 30GB $2/day ($60.83/m)
- 100GB $2.10/day ($63.88/m)
Each plan features:
- Endless data – all plans have endless data till max speed limit, then reduced to 1.2Mbps
- Talk & Text – unlimited NZ/OZ
Choice As Plan
$68 Choice As Plan: Endless data (no max speed cap) & unlimited calls & texts to NZ/OZ
All Kiwi Mobile plans have:
- 5G – plans are 5G ready
- Hotspot – included with all plans
Customer service
Consumers can get in touch with Electric Kiwi through its online live chat service, and by sending a message or requesting a call-back via its website. Electric Kiwi is also active on social media platforms Facebook, Instagram and TikTok.
For common queries, Electric Kiwi addresses a number of topics with its FAQs section on its website.
Account management
Electric Kiwi customers can access their account online or via the Electric Kiwi app. Customers can:
- Update their billing cycle, receiving bills weekly, fortnightly or monthly
- Access their payments history and download any of their previous bills.
- View their billing and power use information right down to the half-hour
- Track Hour of Power savings.
- Pay their bills via direct debit or manual credit and debit card payments.
Note: Details are correct at 08/07/26.
