2025 Most Satisfied Customers Award | Home Loans
2025 Most Satisfied Customers Home Loans Award
Canstar’s Customer Satisfaction Awards are based on the level of contentment customers feel toward a particular provider. In this case, how satisfied they are with their home loan provider. For this award, the home loan users are the survey respondents. This award, which is based on customer experiences, complements our Star Ratings and Awards, which are calculated by Canstar’s expert researchers.
Released August, 2025
2025 Most Satisfied Customers Home Loans
Award Winner
The BNZ Rated NZ's Best Bank for Home Loans
The BNZ is rated the No.1 bank for home loan satisfaction by Kiwi home owners.
The Co-operative Bank: the Best Lender for First Home Buyers
The Co-operative Bank is rated the best mortgage lender for first home buyers, and the winner of Canstar’s Bank of the Year First Home Buyers Award 2025.
Best Home Loans: Canstar's Home Loan Awards
Looking for the best home loans and mortgage lenders? Canstar’s 2025 Home Loan Awards reveal the best mortgage products and lenders for owner-occupiers and investors.
Most Satisfied Customer Home Loans Award
About Star Ratings
Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.